Terms & Conditions

The only owner and operator of Knowurbusiness.com are Sharahla Solutions FZ-LLC, which has its registered offices at FDRK5710 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.

The following details describe the Terms and Conditions for using our website and services.

We want to kindly remind you that by using our services, you agree to our terms. However, we understand that our terms may not be suitable for everyone. If you feel uncomfortable with our terms, we suggest you explore other options that better meet your needs. We appreciate your consideration and hope you have a positive experience with our website.

Accounts and registration

We would like to stress the importance of being at least 16 years of age in order to access our services or purchase our products. For those under 18, we kindly request that you obtain the permission of a parent or legal guardian before purchasing our learning resources. In addition, you must supply us with accurate and comprehensive information when creating an account. Furthermore, we strongly advise that you take full responsibility for safeguarding your login credentials and refrain from sharing them with anyone. This will enable you to exercise complete control over your account and any associated actions. We appreciate your attention to these important details and thank you for utilising our services.

Payments and refunds

Our payment policy requires full payment for our services or products through VISA or Mastercard, as we do not currently accept PayPal or Apple Payments. After the transaction is complete, the payment will be reflected on your bank statement as KUBSS, UAE. In case of payment failure, we will send you an email notification asking you to try another card for payment.

We understand that sometimes our products may not meet your expectations, and in such cases, we offer a refund option. Our team is committed to ensuring your satisfaction, and we will do our best to accommodate your refund request. Please note that the decision to grant a refund is made at our discretion, and the process may take up to 10 business days to complete. We appreciate your trust in our products and services and look forward to serving you.

Delivery

After your payment has been processed, we'll quickly send your digital products to your email, so you can easily download them to your device. We strive to get these items to you within 24 hours. If you haven't received them by then, please don't hesitate to contact us. We'll look into the issue and take the necessary steps to resolve it.

Cancellation

We want to emphasise that customers are free to cancel their accounts whenever they wish. However, it's important to note that once an account is cancelled, access to the course content and materials will be permanently discontinued and cannot be reinstated.

By agreeing to our terms and conditions, customers acknowledge and consent to us having the authority to terminate access to any or all of our services at any time and for any reason. If a customer breaches any of the terms and conditions outlined here, we reserve the right to revoke their membership at our discretion.

No Unlawful or Prohibited Use

As a visitor to our website, you agree to refrain from engaging in any prohibited or unlawful activities. This includes activities that violate any applicable laws or regulations, attempting to access unauthorized areas of the website or its servers, disrupting the regular operation of the website, distributing malware or viruses, or engaging in any other activity that could compromise the website or its users. Additionally, you agree to use the website in good faith and not engage in any fraudulent or misleading activities, such as creating fake accounts or impersonating someone else. Failure to comply with these terms may result in account termination, legal action, or other consequences outlined in the Terms and Conditions. We appreciate your cooperation in ensuring a safe and positive experience for all visitors to our website.

Privacy and Data Protection

We fully recognise the significance of maintaining confidentiality, so we assure you that we will not disclose any of your personal or business data to any third party. All the information that you provide us will be treated as strictly confidential. If you need more details, please refer to our privacy policy.

Limitations Liability

We make every effort to provide valuable learning resources, Our liability is limited to the cost of the materials, and we are not responsible for any damages that may arise from their use.

We sell educational resources for businesses and individuals, but we can't guarantee that they will be perfect for your needs. If you use our materials and something goes wrong, we are not responsible for any damages or losses you experience.

If there is a problem, we will only refund the amount you paid for the materials. Any issues will be dealt with according to the laws of the United Arab Emirates jurisdiction.

By using our materials, you agree to take responsibility for any problems that arise and not to hold us responsible.

Disclaimer of Warranties

We provide our business learning materials' as is' and make no warranties, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that our materials will meet your specific requirements or that they will be error-free, accurate, reliable, or complete. Knowurbusiness shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our materials, whether based on contract, tort, strict liability, or any other legal theory. You're solely responsible for how you use the information contained within them.

We may modify, update, or discontinue our materials at any time without notice, and your continued use after any changes indicates your acceptance of the new terms

Governing jurisdiction

In the unlikely event that there is a legal dispute related to our website, its use or misuse, it will be handled according to the laws of the United Arab Emirates.

By using the website, you agree that any legal disputes will be handled in the courts of the United Arab Emirates. If any part of these terms is found to be invalid, the rest of the terms will still apply.

Contact us

If you have any questions or concerns regarding our terms of use or our business learning materials, please don't hesitate to reach out to us. You can contact us via email at support@knowurbusiness.com, or through our website's contact form. We will do our best to respond to your inquiry as soon as possible.

Please note that any communication you have with us, including emails or messages sent through our website, may be monitored and saved for record-keeping, training, and quality assurance purposes. By contacting us, you agree to this policy.

We value your feedback and appreciate your input as we strive to improve our services and products. Thank you for choosing Knowurbusiness.com for your business learning materials.